First Consider Our I SERVE...with pleasure Values

At our hospital, we live and work by values called I SERVE...with pleasure. These values guide how we interact with patients, visitors and other colleagues.

I SERVE...with pleasure was created by hospital employees, and the promises they embody are important to all of us. We hope they resonate and align with your personal and professional values, too.

If so, we'd love to find out more about you! Please click on the "Agree" button below to search for open positions at TriStar Summit Medical Center. If you are chosen for an interview, you will likely be asked questions about these values.

If you have questions about these values and what they would mean to you as an TriStar Summit employee, please "Cancel" and contact TriStar Summit’s HR department at (615) 316-3550 for clarification.

Culture and Values – I SERVE...with pleasure

TriStar Summit’s mission: Above all else, we are committed to patient-centered care and the improvement of human life. We serve each patient compassionately and are dedicated to being a superior and innovative healthcare provider.

It is a special privilege to serve others as a TriStar Summit employee.

Listed below are our I SERVE...with pleasure values.


  • Trustworthy
  • Accountability
  • Sincerity


  • Meet every need, every customer, every time

Exceptional Quality

  • Customer Care
  • Adherence to Patient Safety Initiatives
  • Adherence to Customer Service Initiatives
  • Professionalism


  • No "Toxic Talk"
  • Offer Apologies with a Solution (No Excuses)
  • Empathize with an open mind and listening ear (No Assumptions)


  • Anticipate Needs
  • Be open and willing to change
  • Focus on continuous improvement


  • Teamwork
  • Conduct
  • "Just Do It"

If you are willing to commit to the Summit of Care I SERVE...with pleasure values, Great!
Click "Agree" to search for positions at TriStar Summit Medical Center. If you need additional information regarding the I SERVE...with pleasure values, then take a moment to contact our HR department at (615) 316-3550 to learn more about why this is so important in our hospital, or exit our website.

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**If you have a disability and require assistance completing the online application, please contact the Human Resources Department at (615) 316-3550.